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All you need to kown about our cancellation insurance


The customer can cancel his reservation under the following conditions:

 For a cancelation made at least 30 days prior to check out, the renter is totally refunded.Beyond this period, the reservation amount with prepaid payment will be refunded after deducting cancelation fees calculated as follow: 

  •  For a cancelation between 20 and 29 days before departure date, 10% of total amount. 

  • For a cancelation between 7 and 19 days before departure date, 20% of total amount

  • No refund for cancelation less than 7 days before departure date or if the customer does not pick up the vehicle a the reserved date and if he did not aware Europcar by mail or e-mail.

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Customer Service : 00596 596 42 42 42 | Booking Service : 00596 596 42 42 53 | Assistance 24/24h 7/7j : 06 96 45 97 83


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